
Handles outstanding balances and payment processing in 50+ languages.
Handles outbound insurance claim follow-ups with carriers to resolve denials and track status.
Provides pre-surgery anesthesia cost estimates for patients.
Handles medical appointment scheduling for practices and patients.
General customer service agent ready to assist with any questions.
Verifies patient insurance eligibility and benefits before services.
Tracks prior authorization approvals and expedites urgent cases.
Tracks down payment discrepancies and resolves missing or incorrect payments.